FAQ | Frequently Asked Questions

{q} Where do I go to have all my brooch bouquet questions answered?

{a} Please click here for a full explanation.

{q} Where do I go for Here Comes The Bride signs / flags?

{a} Flag orders are made through The Ritzy Rose's Etsy shop.

{q} Can I meet with the designer?

{a} Absolutely! Feel free to make an appointment in person or over the phone. 

{q} Does The Ritzy Rose do custom work?

{a} The Ritzy Rose started as a custom company and has continued with that.  For custom bouquets read more here.  Aside from bouquets The Ritzy Rose is happy to discuss customizing any of their items for you.  Email them to learn more about it.

{q} Can The Ritzy Rose recreate sold products seen on the website?

{a} Many of The Ritzy Rose items are made from unique vintage pieces and therefore an exact replication is often impossible. The aesthetic of the item can often be recreated. This would be a custom order that you would work with the designer on.

{q} Where can I find vintage goods from The Ritzy Rose?

{a} The Ritzy Rose sells vintage exclusively on Etsy and in their flagship store. The footer has links to the various vintage sections or click here. The team also runs Vintage Diehls, a vintage apparel and accessory company.

{q} What do you mean by Made in the USA?

{a} All of The Ritzy Rose's items are crafted in their studio in Central Ohio.  Vintage pieces are sourced mainly in the US and other components are sourced throughout the United States and world.  Read more in the about section.

{q} How is shipping handled?

{a} Shipping is done by USPS.  Read full shipping policies here.

{q} Can I pick up my item in the store and not be charged for shipping?

{a} Sure! Just use the coupon code "INSTOREPICKUP" on TheRitzyRose.com or in The Ritzy Rose's Etsy shop.

{q} Do you ship internationally?

{a} The Ritzy Rose ships worldwide. Read full shipping policies here.

{q} Can I return an item?

{a} Yes.  Read full return policies here.

{q} Are deposits required?

{a} Deposits are required for custom work from The Ritzy Rose.  For stock items full payment is required.

{q} What is Vintage Diehls?

{a} Shortly after the launch of The Ritzy Rose, Jen and Jason started Vintage Diehls. It is a secondary, more everyday brand. Vintage Diehls specializes in brooches, belt buckles, men's accessories and more on Etsy. The Vintage Diehls retail store is located within The Ritzy Rose flagship store, with a focus on apparel, accessories and other oddities.